HOGY Terms of Service

1. About these terms

These terms set out how you may use HOGY (hogy.cloud, the "Service"), a home management service operated by ZERONE INC. (주식회사 제로원, "we" or "us"), a company registered in the Republic of Korea. By creating an account, you agree to these terms and to our Privacy Policy.

2. Definitions

1. "User" or "you": a person who agrees to these terms and creates an account
2. "Household": a group you create in the Service for people who live, eat, or manage a home together. It does not need to be a legal family.
3. "Household member": a user in the same household, or a profile you create for someone (including people without an account)
4. "Records": everything you add to the Service, such as receipts, pantry items, meals, photos, notes, and recipes
5. "AI results": analyses, suggestions, and summaries the Service creates with generative AI

3. Changes to these terms

1. We may update these terms as long as the changes follow applicable law.
2. We will post a notice in the app at least 7 days before changes take effect, or 30 days before for important changes that affect your rights.
3. If you do not agree to the new terms, you may close your account. If you keep using the Service after the effective date, you accept the new terms.

4. Accounts

1. You can sign up with Google, Apple, or email.
2. You must be at least 14 years old to create an account. A parent or guardian may add a child's profile to their household.
3. You are responsible for your account. Do not share it or transfer it to anyone else.
4. If you sign up with someone else's information, we may suspend or delete the account.

5. Sharing a household

1. A household can have up to 5 members.
2. Joining a household requires an invite code. Share it only with people you trust.
3. Members of the same household can see that household's receipts, pantry, meals, and other records.
4. You can belong to more than one household, and you can link only one profile to yourself in each household.
5. When you add information about another household member, make sure that person knows and agrees. Add health information only as that person or their parent or guardian wishes.
6. If a note you write freely (for example, the store note on an appliance, where you might write a salesperson's name or phone number) contains another person's personal information, you are responsible for it. We do not review that content and are not responsible for it. Please avoid entering other people's personal information.

6. What the Service does

1. Reads receipt photos and keeps your spending records
2. Tracks your pantry, expiration dates, and items running low
3. Records meals and reads table photos
4. Suggests meals and recipes from what you have at home
5. Remembers where items are kept in your home and helps you find them
6. Other features we add over time

Credit reward program. Adding cosmetic information is your choice, and we give AI credits under these rules.

1. If the information read from your product photos meets our standards and the product is new to the product library, we give you the credits we set. We set and may change the standards, the credit amount, and the limits (such as entries per day and how many credits a household can hold), and we will tell you in advance.
2. Credits can be used only for AI features. They cannot be exchanged for cash or anything else, and they cannot be transferred. Your household uses them after it has used its daily AI limit.
3. Credits expire 90 days after they are granted, and a household can hold only up to a set amount.
4. We may revoke credits obtained by improper means, such as false information, repeated entries of the same product, or automated entries, and we may limit your participation.
5. We may stop or change the program after giving notice.

The Service is currently free. If we introduce paid features, we will explain them and their prices first, and we will charge only if you separately agree.

6-2. Product information request service

1. At a member's request, HOGY may look up information needed to use, care for, maintain and safely use a product the member registered.
2. This may include material, ingredients, usage, washing and care, storage, maintenance, cautions and manual links.
3. HOGY treats a member who uploads a receipt as a purchaser of the products on it and provides this service only at a purchaser's request.
4. Information published by manufacturers or sellers, information HOGY finds in public sources, and information members enter themselves are labelled by source.
5. Unverified information is never shown as official manufacturer information. HOGY does not guarantee accuracy or timeliness, and members should also check the product package, manual and manufacturer guidance.
6. Members choose whether to use this service on their first request and may turn it off in Settings. Records already saved follow the retention rules in the Privacy Policy.
7. At a member's request, HOGY checks and organizes product information from public sources such as public web pages. HOGY does not guarantee any response from manufacturers.

6-3. Use of purchase information

1. HOGY uses receipt line items and product identifiers (item or model numbers) only to look up information about that product.
2. When looking up product information, HOGY does not give manufacturers, sellers or other third parties a member's name, contact details, place or time of purchase, or the receipt itself. Only product identification numbers are used.
3. If a member turns this service off or closes their account, receipts and household records follow the retention rules in the Privacy Policy.
4. Any future feature that contacts manufacturers on a member's behalf will have a separate notice and consent.

7. AI results

1. The Service uses generative AI to read receipts and photos and to suggest meals.
2. AI results can be wrong. Please check anything important. Values you correct always take priority.
3. Meal and nutrition information is for reference only and is not medical advice. Talk to a healthcare professional about health concerns.
4. Allergen filtering uses only the information you enter. Allergies you have not entered are not filtered. Always check ingredient labels.
5. Expiration and quantity information is an estimate. Check the actual condition of food before eating it.

8. Your records

1. You own the records you add.
2. We store and process your records only as needed to provide and improve the Service, as described in our Privacy Policy.
3. We do not train AI models on your records.
4. You can change or delete your records at any time.

9. Third-party services

1. If you connect Google Drive, receipt photos you choose to save are stored in your own Google Drive, under Google's policies.
2. The Service may show content from third parties such as YouTube. That content belongs to its original providers.
3. If the Service links your shopping list to an online store, you complete any purchase yourself on that store. That purchase is between you and the store.

10. What you may not do

1. Use another person's account or information without permission
2. Add someone's personal information without their knowledge
3. Hack the Service or overload it with automated requests
4. Use the Service or its AI features for anything illegal
5. Copy or resell the Service without our permission

If you break these rules, we may limit or suspend your account after notice. In urgent cases, we may act first and notify you afterward.

11. Changes to the Service

1. We may change or remove features to improve the Service. We will give notice of important changes.
2. The Service may pause because of maintenance, outages, or problems at our providers (such as cloud or AI providers).
3. If we shut down the Service, we will give at least 30 days' notice and explain how to download your records.

12. Closing your account

1. You can close your account at any time in Settings.
2. When you close your account, your account and personal information are deleted right away, as described in our Privacy Policy.
3. If you share a household, records added by other members are handled as described in our Privacy Policy and on the account-closing screen.
4. Deleted records cannot be restored.

13. Limits on our responsibility

1. Unless we act intentionally or with gross negligence, we are not responsible for losses caused by:
   • following AI results or estimates without checking them
   • poor management of your account or invite code
   • events beyond our control, such as natural disasters or outages at our providers
2. We do not take part in transactions or disputes between users, or between you and an online store.
3. Nothing in these terms limits rights you have under laws that cannot be limited by contract, including consumer protection laws where you live.

14. Governing law and disputes

1. These terms are governed by the laws of the Republic of Korea, except where the laws of your place of residence require otherwise.
2. If a dispute arises, we will first try to resolve it with you in good faith.
3. Any lawsuit will be brought in the court with jurisdiction under applicable law.

15. Contact

• Company: ZERONE INC.
• Address: 22, Aegibong-ro 44beon-gil, Haseong-myeon, Gimpo-si, Gyeonggi-do, Republic of Korea
• Email: info@hogy.cloud

Effective date: 2026-11-06